Elite Spas Isle of Wight Ltd is committed to ensuring that your privacy is protected. This Privacy Statement sets out how Elite Spas Isle of Wight Ltd uses and protects any information that you provide.
When you provide us with certain information that we ask for, you can be sure that it will only be used in accordance with this privacy statement.
We will check and review this statement regularly and reserve the right to make changes at any time to take account of changes in our business and legal requirements. We will place updates on our website, you should check this from time to time to ensure that you are happy with any changes.
This policy is effective from 25th May 2018.
Information About Us
Elite Spas Isle of Wight Ltd is a limited company registered in England under company number, 6340302, whose registered address is Coopers House, 65a Wingletye Lane, Hornchurch, Essex, RM11 3AT. Our VAT number is GB916812911.
What Information We Collect
We collect personally identifiable information that you provide to us, which is information that identifies you as an individual. This usually includes:
– Contact Number(s)
– Email Address
Why We Collect Information
We require your information for internal record keeping to:
– Produce invoices.
– Carry out our warranty’s.
– Send emails about our products and services, special offers/competitions or other information which we think may interest you.
– Contact you with information about your products/services that you have purchased from us or are interested in purchasing from us.
– Reply to an email from you.
How We Collect Information
We normally collect your information by you filling out our new customer form or on our website when you make an enquiry to us by filling out a contact form.
Change or Deletion of Information
If we hold any inaccurate information about you, you have the right to have these inaccuracies rectified, you also have the right to have any incomplete personal data about you completed. In some cases you have the right to have information we hold about you deleted. If the information we hold about you is no longer needed in relation to the purposes for which they were originally collected then it will be deleted or destroyed correctly.
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. We only keep your personal data for as long as we need to use it as described above in and/or for as long as we have your permission to keep it. Information is all stored in the UK making it compliant with the GDPR. Some information will be held for warranty purposes, this will be for 5 or 10 years depending on the warranty agreement of the product.
We do not disclose your information to any third-party companies, unless you ask us to do so, this may be to organise other companies to quote for works required on your property to prepare for a product.
Accessing Your Data
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable, we will provide any and all information in response to your request free of charge.